Knowledge Hub

There are two types of integrations, each serving a different purpose in your AI setup:

1. Knowledge Integrations

These are the tools where your knowledge lives — Calk fetches and syncs actual content from them.

• ✅ Examples: Notion, Google Drive

• 📄 Use case: Import your internal docs, company wikis, SOPs, or presentations so your agents can read and answer based on them.

2. Information Integrations

These integrations connect with tools that hold data or insights, not documents. Calk uses them to access additional context or answer requests with the most updated information.

• ✅ Examples: Slack, Intercom, HubSpot, Asana, Gmail

• 📲 Use case: Let agents fetch customer support history, recent conversations, or CRM info when needed.

🧭 Navigating the Knowledge Section

Here’s how it’s structured:

🏠 Page 1: Integrations Overview

This is the main hub where you’ll see all the integrations available. From here, you can:

• Connect tools to your workspace

• See which ones are already active

• Understand what each integration does

You’ll find this from your Calk dashboard → Knowledge tab

📘 Page 2: Content Integrations (Notion & Drive)

Once connected, you’ll have a dedicated page per integration (like Notion or Drive) where you can:

• Select which folders or pages to sync

• See what’s already imported

• Trigger a manual sync if needed

This is crucial if you want to keep your AI agents always up to date with internal documentation.

🔐 Page 3: Information Integrations

For integrations like Intercom, Gmail or Slack:

• You’ll find a settings page to review permissions

• Confirm which data Calk is allowed to fetch

• Manage user-level access and scopes

These integrations don’t import full documents but provide real-time context to the agents.

🌍 Bonus: Add Any Public Website as Knowledge

Want your agent to learn from a competitor's site or a specific blog post? Calk lets you import any public webpage directly into an agent’s brain.

Just paste the URL when setting up or editing your agent’s knowledge — and Calk will automatically fetch, clean, and structure the content.

• 🌐 Use case: Let agents fetch your competitors websites